Privacy Policy

Last updated: July 15, 2025

FL Fin Fest (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website (www.flfinfest.com) and mobile app (collectively, the “Services”).

FL Fin Fest is owned and operated by RTEAM.

1. Information We Collect

We may collect the following types of information when you use our Services:

A. Personal Information

When you register, purchase tickets, sign up for updates, or use features in our mobile app, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing or shipping address

  • Payment information (processed securely via third-party services)

In our mobile app, we may collect your name and email address specifically for marketing and advertising purposes, such as delivering relevant promotional content or event-related offers.

B. Usage Data

We may collect non-personal information about your device and use of our Services, including:

  • IP address

  • Device type

  • Browser type

  • Pages visited

  • Date and time of visits

  • App usage data and crash logs

C. Location Data

With your permission, we may collect your device’s location to enhance app features (e.g., event maps, notifications).

2. How We Use Your Information

We use your information to:

  • Process ticket orders and transactions

  • Provide event updates and promotions

  • Respond to inquiries or support requests

  • Improve our website and app functionality

  • Send push notifications (if enabled)

  • Detect and prevent fraud or abuse

  • Deliver personalized advertising and marketing, especially via our mobile app

3. How We Share Your Information

We do not sell your personal data. We may share your information only:

  • With trusted third-party service providers (e.g., payment processors, email and ad platforms)

  • When required by law or to protect rights and safety

  • With sponsors or partners only if you opt-in to receive offers from them

4. Cookies and Tracking Technologies

Our website uses cookies to personalize content and analyze traffic. You can control cookie preferences through your browser settings.

Our mobile app may use similar tracking technologies, including your name and email, to support analytics, advertising, and enhance in-app features if you sign up for an account.

5. Data Security

We implement industry-standard safeguards to protect your personal information. However, no system can guarantee 100% security, so we encourage you to protect your credentials and report any suspicious activity.

6. Your Rights and Choices

You may:

  • Opt out of promotional emails at any time by clicking “unsubscribe”

  • Disable location services via your device settings

  • Disable ad tracking via your mobile device’s privacy settings

  • Request to review or delete your personal information by contacting us (see below)

7. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children. If we learn we have done so, we will delete it promptly.

8. Third-Party Links

Our Services may include links to third-party websites (e.g., ticketing platforms, sponsors). We are not responsible for their privacy practices. Please review their policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact:

RTEAM – FL Fin Fest
📧 info@rteam.net